covid-19 info

Please note some deliveries are taking longer than usual due to Covid, many depots are short staffed.

Baby Swings are made & sent within 1 - 2 business days after you order. (or if etching is required, we'll send a pdf of your text and wait for  your approval before proceeding) 

Most other items are despatched within 2-3 days. Delivery takes 3 - 5 business days to most areas, but can take up to 10 business days to WA SA & NT and other remote addresses, so we recommend selecting Express Post for these destinations if time is an issue for you. 

We use Couriers, as well as Australia Post, depending on which provides the best service to your delivery destination.

Express Post is an option at the checkout for smaller items only (baby & toddler swings, wooden swings, peg bags, rope ladders, pouffes). This is an normally an overnight service only to postcodes within the Express Post network, however due to Covid-19 Australia Post has removed the overnight guarantee on this service. It will still be quicker than regular post.

Teepees and Hanging Chairs MUST be sent by courier as they exceed Australia Post's size limitations, so we can ONLY ship these to a street address. Please also give us instructions where to leave the parcel if nobody is home

If your order is urgent please let us know and we'll try to prioritise it.

Overseas delivery prices vary depending on the country and method we use,  so please email us for a quote.